They’re throwing me in and endless circle trying to get a refund from them for a product that never arrived, and now the mention of the word and they just avoid the request, don’t buy from them, spend your money elsewhere.
I never got my package and I’ve reached out and haven’t heard back :(
I paid for my item 40 days ago and it never arrived. This place is a scam
Because I received it but I sent 3 emails about the fact that the size was not right when I bought it. I even said in one of the email that I was willing to pay the fees to return it and to get another one at the right size. But instead of helping me I was told that it was the one I ordered.
So I'm not sure if I will buy something else at your company.
I'm really sorry because I think you have wonderfull marchandise.
But I'm thinking twise because the customer service dont'really help the customer.
Thanks
François Béland
Quality different to that advertised. Looks cheap, not very sturdy. It was disappointing because I have had my eye on it for a while now and finally decided to treat myself when they did a sale.
I needed to sand and polish the inside of the ring as it was very rough and uncomfortable to wear. The design also gets caught on fabric very easily, so I have to take it off when sleeping. Does look awesome though.
They took my money and then cancelled the shipping and now asked for a review
You might want to reconsider sending these out so quickly when you know your orders have been significantly delayed. As a company it seems disorganized and unprofessional. Also I losing faith in your company more and more the longer it takes for my first and probably only order to get to me.
Wrong ring sent and wrong size then had been told that they wouldn't have the ring back and replace with the correct one. Will never be ordering from here ever again! Warning to who ever buys stuff from this company!!!!!
I was worried that the picture would show detail that the actual pendant wouldn't have. The real thing did not dissapoint. Well made and very detailed. I love my Medusa pendant!
since I haven’t received the items i ordered yet and
you’re saying it's been fulfilled over a month ago, I'm no sure what else to say, but so far l'm very disappointed with my first order from your company.
Fantastic item. Exceptional detail, and extremely well made. Very happy with the product and the service
I love the ring, but it was delivered significantly outside the allocated delivery window, with very little by way of explanation or apology
I really love this pendant, it is heavy and high quality, the resin inlay really brings out the details. I've had lots of compliments. I added my own vintage chain. The charm arrived in about a week and came in a lovely box and velvet pouch, so would be great to gift; however I'm keeping it! I hope you make a cat ring soon :)
