FAQs

Ring/Bracelet Sizing:

Do you need help choosing the perfect size? We've created a guide here for all of our customers. Alternatively, head over to any jewelry store and have your fingers measured using US sizes (the most accurate).

Shipping and Fulfilment:

We know that you're eager to get your item, so we've created a guide with all the information about shipping rates, times, tracking and duties. Click here now!

Jewelry Material/Plating:

From the heart of our studio, we create jewelry with a dark and elegant feel. All pieces are made from 316L stainless steel that has been plated at up to 0.8 microns for maximum durability against everyday wear-and tear.

Care Instructions:

Plated accessories (i.e. 14 Karat Gold Plating):

  • Avoid getting wet to help plating last as long as possible.
  • Avoid showering or washing your hands with your jewelry on. The chemicals in soap can be corrosive to the plating.
  • Avoid grinding on hard surfaces as this will scratch the plating.
  • Clean with microfibre cloth or 100% cotton fabric.

Unplated accessories (i.e. 316L Stainless Steel):

  • Will not rust, tarnish or discolour if you get it wet, so there is no need to take it off when showering or washing your hands.
  • Avoid grinding on hard surfaces as this will scratch the steel.
  • Clean with microfibre cloth or 100% cotton fabric.

Size and Colour Offerings:

We hate for you to miss out on anything, so if the size or colour of your dream product isn't listed as an option please contact us at hello@chromecult.com. We might just be able make it happen!

Sold Out Product:

The best way to be notified when an item is back in stock? Use the “Notify me when this product becomes available” form.

Sometimes the best things come to an end. We know that you may be disappointed when your favourite item is no longer available, but rest assured, we will always have other options for similar designs and colours in our extensive range of products.